Human Factors Principles and Practices Course

Aim

To give all staff throughout the Trust a simple understanding of what Human Factors are and to give them the skills to improve their performance

Objectives

By the end of the training delegates will:-

. Have a clear understanding of Human Factors.

. Be able to recognise why people make errors and human fallibility

.  Understand a Just Culture 

.  Believe the importance of open reporting  

.  Understand why communication failures occur

.  Develop the skills to communicate well

.  Understand how to be civil and manage difficult situations

.  Believe the importance of receiving feedback and how to do it well


Course details

Duration
1 Day
Next availability
Developed with the Trust team
Price
Project based
Email to enquire

Contact us to book onto this course:

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