Course aim
To develop safer working practices through the development of patient safety core competencies
Course objectives
By the end of the training delegates will have:
- Recognised the need for Patient Safety Training;
- Agreed Patient Safety Standards to which healthcare professions and teams should work.
- Developed skills to enable them to facilitate healthcare professionals and teams to practice within the agreed Patient Safety Standards;
- Understood how errors are made and how the impact can be reduced;
- Understood types of behaviour and why people choose them;
- Developed techniques for managing difficult situations and relationships;
- Developed better communications skills;
- Understood the subject of body language and its importance;
- Understood the incident reporting process;
- Become more aware of their own strengths and weaknesses against the Patient Safety Capability Indicators;
